Thank you for shopping with Cupsculture. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
1. Shipping Coverage
We currently ship only within the United Kingdom. International shipping is not available at this time.
2. Shipping Cost
Shipping is FREE on all orders within the UK — no minimum purchase required.
3. Order Processing Time
1 to 3 business days (Monday to Friday, excluding public holidays).
4. Handling & Delivery Time
5 to 8 business days.
5. Delivery Method
We use trusted UK couriers (e.g., Royal Mail, Hermes, or similar) to ensure safe and timely delivery.
6. Delivery Address
Please ensure that your shipping address is correct and complete at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.
7. Missed Deliveries or Lost Packages
If you miss a delivery attempt, the courier will usually leave a note or attempt redelivery.
If your order is lost or significantly delayed, please contact us at support@cupsculture.store or call +44 7401 440331.
8. Order Tracking
You will receive a tracking number via email once your order has shipped. You can track your order through the courier's website.
9. Questions?
For any shipping-related inquiries, please contact us:
Cupsculture
📞 Phone: +44 7401 440331
📧 Email: support@cupsculture.store
📍 Address: 23 Riverstone Bridge, Littleborough, OL15 8JF, United Kingdom
🕘 Hours: 9:00 AM – 6:00 PM (GMT+1), Monday to Saturday